Terms & Conditions
The terms that guide use of our website and travel enquiries.
Please read these terms carefully before using the Yatours website or requesting a private journey.
Last updated · 1 July 2026
This page is provided for website presentation. Final wording must be reviewed and approved by Yatours and a qualified legal professional before it is relied upon as binding policy.
1. Introduction
These Terms & Conditions govern access to yatours.com and related communications with Yatours. By using the website, you agree to these terms to the extent permitted by law.
2. Use of Website
You agree to use this website lawfully and not to attempt to disrupt, scrape abusively, or misuse forms and enquiry channels. Content is provided for general information and inspiration.
3. Tour Enquiries and Bookings
Website forms and planning tools are invitations to enquire, not a confirmed booking. A journey becomes confirmed only when Yatours issues written confirmation and any required deposit terms are met.
4. Pricing and Payments
Prices shown on the website are indicative starting points and may change with season, availability, group size, and inclusions. Final pricing is stated in your private proposal and confirmation.
5. Changes and Cancellations
Changes and cancellations are handled according to the terms in your confirmation and any applicable supplier rules. Contact us as early as possible if plans change.
6. Traveller Responsibilities
- Provide accurate traveller details and special requirements in good time
- Follow local laws and respect cultural and environmental guidance
- Arrive with valid travel documents and any required authorisations
- Purchase suitable travel insurance
7. Passports, Visas, and Insurance
Travellers are responsible for passports, visas, entry requirements, vaccinations, and insurance. Official rules change — always verify with authoritative sources for your nationality.
8. Accommodation and Transport
Stays and vehicles are selected to match your brief. Descriptions on the website are illustrative. Specific properties and vehicle types are confirmed in your itinerary.
9. Force Majeure
Yatours is not liable for failures or delays caused by events beyond reasonable control, including extreme weather, strikes, civil unrest, or supplier failures. We will work with you to adapt plans where practical.
10. Limitation of Liability
To the fullest extent permitted by law, Yatours’ liability relating to website use is limited. Liability for booked travel is governed by your confirmation and applicable law. Nothing in these terms excludes liability that cannot legally be excluded.
11. Intellectual Property
Website text, design, logos, and images are owned by Yatours or its licensors. You may not copy or reuse them for commercial purposes without permission.
12. Governing Law
These terms are intended to be governed by the laws of Sri Lanka, without prejudice to mandatory consumer protections that may apply in your country of residence. Confirm governing law with legal counsel for your final policy.
13. Updates to Terms
We may update these Terms & Conditions periodically. Continued use of the website after updates constitutes acceptance of the revised terms where permitted by law.
14. Contact Information
Questions about these terms: [email protected] or our Contact page.
